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QUINTURN - Support

Contact

Email quinturn@watchturn.com. One person reads everything (the developer). You will get a reply, usually within a couple of days. Bug reports help most when they include the date of the puzzle, what you expected, and what the app showed.

Frequently asked

Is the Daily Five really free?
Yes, free forever. Every day's five puzzles, one practice round per mode, and your streaks cost nothing, with no ads and no timers. QUINTURN Club is an optional subscription that adds the archive, endless play, variants, weekly specials, themes, and deep stats.

I missed a day. What happens to my streak?
A missed day ends the current streak. That is the rule, stated plainly: streaks count days played on the day. Your best streak is kept forever, and a new streak starts with your next Daily Five. If you are a Club member, you can still play the missed day from the archive and fill its card, but archive play does not revive a streak.

How do I restore, manage, or cancel Club?
Apple handles all Club billing. To restore a purchase, use the Restore Purchases option in the app while signed in with the Apple ID that bought it. To manage or cancel, open your iPhone Settings, your name, Subscriptions, QUINTURN. Changes there take effect with Apple right away.

I got a new phone. Can I recover my progress?
No, and that is by design. QUINTURN has no accounts and no servers, so your progress, streaks, and stats live only on the device you played on. There is no account to sign back into and nothing stored anywhere else to recover. Your Club subscription itself does restore through your Apple ID, as described above.

Does a day count if I do not solve every puzzle?
Yes. A day is complete when all five modes have been played to their end, win or lose. Solving is recorded in your stats; it is never required for the stamp or the streak.